The Art of Leadership conference took place in Calgary on November 22nd with five incredible leaders including: John Mackey, Christine Comaford, Amy...

Canadians love their smartphones. 33% of us have one and we don’t leave home without it. With 79% of Canadian smartphone users unable to leave...

The headline of this post may seem a bit odd since everyone knows what content marketing is. I mean, it’s all we’ve been talking about for the last few years...

How did homemade donuts lead to a passion for innovative marketing and customer engagement technology? Well, that’s a tasty little tale. In 2000, I was...

Not long ago I was on a flight from Las Vegas when I overheard a fascinating conversation. The flight attendant who had welcomed us on board was...

The pain your business might be feeling at the moment isn’t just a hangover from the worst recession on record.  Frankly, that would be a piece of cake compared...

Want to know why things go viral?  I have a secret for you.  It’s not luck. From the Harlem Shake to Rutgers basketball coach abusing his players, hardly a...

There is much the corporate world can learn from this 25-year-old diva, whose talent for building a brand might even surpass her formidable performing...

Most of us fight the daily whack-a-mole war on email and try to split our time judiciously between multiple devices and infinite amounts of digital content...

Marketers all want to generate word-of-mouth. But we sometimes forget that this inherently means giving up control.  We need to remember that advocates are...

When I started G Adventures in 1990, the travel industry looked quite different than it does now. “Packaged” experiences were the norm and travel...

Maslow was right. As you probably know, once we have food and shelter, but before we can seek self-actualization—the Smart State—we must feel safety...

Dr. Ijad Madisch kept getting ‘stuck’ in his experiments. Madisch, a Harvard-trained virologist with a PhD, wasn’t failing as much as sensing inefficiency...

There is so much talk about technology, about the expansion of our reach, about smart phones and smart tools. And yet, all the while that more billions of us...

We kicked off our inaugraul small business conference in Toronto during Small Business Month. Presented by Visa,  The Art of Small Business conference...